www.bwwlistens.com: For any business especially in the case of restaurant chains, customer feedback plays an important role. Services given to customers should be improved as per the needs. Buffalo Wild Wings has created a portal for customer satisfaction surveys. Let’s take a look at how you can take the survey and what are its benefits.
The easiest way to get customer feedback is through online surveys. Buffalo Wild Wings aims at improving its services and understanding customer demands with this survey. Customer can share their experience, write complaints, or write about their favorite dishes. Not only does it give an opportunity for customers to have a better service, but the value of the restaurant also increases.
What is Buffalo Wild Wings?
Headquartered in Georgia, the United States, Buffalo Wild Wings is a dining restaurant with its franchise located in India, Canada, Mexico, Saudi Arabia, and others. The main dishes served include burgers, salads, appetizers, wine, and other beverages.
They conduct various contests for the public where anyone can participate and win prizes. The interior design of the restaurants is made in such a way that customers can enjoy television screens and flexible seating arrangements. They have more than 1200 branches all over the world selling their signature dishes.
What Is Buffalo Wild Wings Guest Satisfaction Survey?
The online customer survey is a tool to get to know the problems in the services given and the strengths of the restaurant chains. One can participate in the survey only if you have a receipt of Buffalo Wild Wings. There shall be a 16 digit survey code mentioned on every receipt. After completing the survey you will be given a coupon code which you can redeem in your next visit to Buffalo Wild Wings. You can also get a $5 coupon on your next visit to Buffalo Wild Wings. Just follow the steps mentioned below.
BUFFALO WILD WINGS GUEST SATISFACTION SURVEY DETAILS
|Survey Name||Buffalo Wild Wings Guest Satisfaction Survey|
|Survey Prize||Get $5 Off $25|
|Receipt Valid||2 Days|
|Offer Expires||14 days after the receipt date|
|Survey Limit||1 per person, per receipt|
|Offer Limit||Limit one Free item per receipt and per visit|
How to take the customer satisfaction survey?
- Visit the Buffalo Wild Wings survey link at www.bwwlistens.com
- Select the language you prefer and click next
- In the box shown, fill your 16 digit survey code and go to next
- Enter the details as specified on the website and then you can give your feedback about your experience in the restaurant
- Once you finish answering all the questions, you will receive a coupon code of Buffalo Wild Wings. The coupon code received, can be redeemed on your next visit while you make a new purchase
Requirements to participate in the survey
- Only a legal resident of The United States can take part in the customer satisfaction survey
- You must be of the age 18 or above
- Cash cannot be given in return for coupons
- Any employees or staff of Buffalo Wild Wings are not allowed to take the customer satisfaction survey
Points to remember
- The survey must be taken through the official website of Buffalo Wild Wings
- Your receipt is only valid till two days of purchase
- One person can only get one receipt
- Once you receive the coupon code, it is valid up to 14 days after the receipt date. After 14 days you will not be able to use the coupon code
- The coupon received is limited to one per receipt and per visit
This survey is conducted solely for the purpose of receiving honest feedback from the public and working on the weak points. This is because Buffalo Wild Wings considers customer value is very important for its growth. The coupon code given to the customers encourages them to participate in the survey
Frequently Asked Questions (www.bwwlistens.com)
1. How can I complain to Buffalo Wild Wings?
The Buffalo Wild Wings customers satisfaction survey is a way through which you can write about the complaints. This survey also gives a $5 off coupon on a $25 purchase. Or you can lodge a complaint by calling the customer care services.
2. What is Buffalo Wild Wings’ $5 off survey?
It is an online survey created by Buffalo Wild Wings to know about the customer experience when they visited BWW. Every person who participates in this survey gets a $5 off coupon on a minimum purchase of $25
3. Does Buffalo Wild Wings have online delivery services?
Yes. You can place orders for your food online, call in, or walk-in. It is easier to track and place orders online than dine-in.